EasyErlang 2.5
EasyErlang© is a feature-rich yet very easy to use staffing calculator and planning tool for call centers, help desks and virtually any telephone and email contact centers. It analyzes customer telephone call traffic, calculates how many customer ...
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Call Centers Download
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2BroadWorks Call Center 17.0
The BroadWorks® Call Center application delivers a comprehensive solution with the sophisticated features and functionality that are required for a broad range of call centers, along with the additional benefit of being completely integrated ... -
34PSA VoipNow Express 1.6.2
4PSA VoipNow is the leading Linux IP PBX server software for Hosting and Internet Telphony Service Providers, call centers, SMB's and residential users. With multi-tenant software architecture 4PSA VoipNow delivers hosted PBX services or can be used ...Freeware -
4TERAVoice Server 2004
TERAVoice is a high-performance telephony platform for Windows that can implement any type of telephony application like voicemail, automated attendants, voice menus, waiting queues for call centers and custom IVR applications. TERAVoice can also act ...Freeware -
5BridgeTrak Help Desk Software 8.0
Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion ...$995.00 -
6IEX TotalView 3.1
IEX TotalView Workforce Management software, now named NICE IEX Workforce Management, enables even the most complex multi-site, multi-skill and multi-channel call centers to forecast staffing needs, schedule their representatives’ time, and ... -
7Voicent CallCenterManager 8.3
Voicent's Call Center Manager is a powerful software tool for measuring and managing Call Centers. Use it to: - Manage Agent Performance Quality - Easy call monitoring and recording, "whisper coaching" capability enables live-call agent ...$2.50 -
8ActiveXperts Helpdesk System 2.0
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes.$1,195.00 -
9Taxometer 1.1.6.23
Calculates the price of taxi rides in VIENNA (Austria) and allows you to call one of the three taxi call-centers.$1.49 -
10Skype Call Recorder 5.5
Skype Call Recorder is widely used by many Skype users and business call centers. It is used for recording high quality Skype audio and video calls on both sides automatically. As the best quality Skype Call Recorder, It can support many kinds of audio ...$29.95
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11Lokad Desktop Workload Forecasting
Best suited for call centers and staff managers. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting.Freeware -
12Call Center Manager 8.5.2
Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for ...Freeware -
13Voicent Call Center Manager 8.5.2
Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident!$2,499.00 -
14Call Center CRM 8.6.2
) in IVR application when they call in. Automatically display customer information to agents Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, ...Freeware -
15Skype Recorder 6.0
To businessman, Skype Recorder can absolutely help to enhance the customer service of call center. The Machine Bind License is recommended to business call centers. Once the Skype Recorder has been authorized to a specified machine in the business ...$29.95
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16StarTrinity SIP Tester 3.1
Call flow is specified by CallXML script where one can design various situations which can cause failure of SIP stack which is being tested. The SIP tester runs on any Windows PC without special hardware and simulates application server, media server, ...Freeware -
17CT Developer Studio 2.0
CT Developer Studio helps you develop and host automated call handling systems which can be tailored to individual needs. Develop complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call ...$99.00 -
18TRx Phone Recorder 4.2
It is designed for business call centers where a copy of TRx is installed on each workstation and connected to each telephone. The program can also be used in a similar way in other business environments or at home when you need to manually record one ...$39.95 -
19PC-Dialer-1 1.0
As a Super Dialer can call and make a presentation about your product or service, thus generating new prospects. In addition to * Lead generation * it can be used for: * Clientele notification * or * Consumer awareness * as well as an * Emergency broadcast ...$295.00 -
20KDSimStudio simulation software 1.0
It comes with a visual drag n drop environment which allows you to simulate interviews, sales meetings, call centers, employee evaluation and any kind of interpersonal interaction. With the use of this powerful tool you can arrange your meetings as ...$99.00 -
21Knowledge Base Software 3.0
KBlance faq system can also be used to assist your support staff, especially in call centers, to help them effectively respond to customer queries on the spot. Hence, KBlance provides the complete helpdesk system that any webmaster would need. The users ...$19.00 -
22Credit Card Processing CC
Perfect for call centers, small offices (attorneys, dentists, doctors, consultants, etc.). Download for free and start using this tool to instantly eliminate fraudulent orders and invalid card numbers.Freeware -
23Perfect Phone Icons 2011.6
Designed to speed up the development of online communication portals, phone tools, mobile applications and call centers, Perfect Phone Icons include images representing office and home phones, mobile phones, smart phone, disc telephone, receiver, and ...$49.95
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24Flash Disk Cleaner 1.0
Flash Disk Cleaner is a newbie anti-malwares. Its task is to protect your system against removable drives malwares and other harmful files. The existence of this program is to stop the spreading of malwares, virus, other malicious and harmful programs ...Freeware -
25TriPlus WinSpace 3.5
WinSpace has been successfully adopted by over 20,000 users and companies worldwide in environments such as financial trading floors, call centers, control rooms, engineering, telecom network monitoring, corporate finance, and software development.$37.95